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Sports Betting Rules
General Rules
Flexbet governs all Sports Betting markets. These general terms apply to every bet unless a sport‑specific rule states otherwise. Flexbet reserves the right to interpret and enforce these rules consistently across all markets.
- Account eligibility and access
Participation is restricted to individuals who meet the applicable age requirements in their jurisdiction. Flexbet may require identity verification and reserve the right to suspend, modify or close accounts where required by law, policy or suspected abuse.
- Bet placement and validity
Bets must be placed before the published start of the event unless the market is designated as live. Once a bet is placed and confirmed, it cannot be altered or canceled except in the limited circumstances described in these rules (for example Cash Out where available). Flexbet may void bets deemed to be placed with knowledge of forthcoming results or obtained by fraudulent means.
- Prices, odds and price corrections
All settlements are based on decimal odds. Flexbet reserves the right to void bets placed at obviously erroneous prices and to re‑settle or void affected bets in accordance with the outcome data from official sources or, where necessary, reliable alternative sources.
- Official results and void events
Settlements are determined by the official result published by the relevant governing body or organizing authority. If an official result is not published, Flexbet may settle using common sourced data at its discretion. If a market’s outcome cannot be verified, Flexbet may void or suspend settlement.
- Settlement currency and method
Settlements are conducted in the currency of the customer’s account; all payouts are calculated using decimal odds. Flexbet may apply a Rule 4 deduction or other adjustments only as permitted by these rules and applicable law.
- Fraud, integrity and sanctions
Flexbet may suspend settlement or withhold payment where there are concerns of fraud, manipulation or integrity breaches related to an event or market. If evidence of misconduct is found, Flexbet may void affected bets and report to the relevant authorities.
- Incorrect bets and obvious errors
Flexbet reserves the right to void or adjust bets arising from mispricing, typographical errors or technical faults that materially affect the fairness of the market. Where balance exists, Flexbet may re‑settle to reflect the correct outcome.
- Offers, promotions and account activity
Offers and promotional activity do not alter the core rights and obligations set out in these rules. Flexbet may suspend or adjust accounts if promotional activity is exploited in a manner inconsistent with its terms.
- Amendments and languageRule changes
Flexbet may amend these rules at any time and publish updates online. The English text is the official version. In the event of conflict between language versions, the English version prevails.
Bet Acceptance and Limits
Flexbet sets minimum and maximum bet thresholds, which may vary by sport, event and regulatory jurisdiction. The customer will see the allowed range in the bet interface.
- Minimum and maximum bets
The minimum stake is 1 EUR. Maximum bets vary and are determined per sport, event and market. Flexbet may apply separate limits for individuals or groups and may change limits without prior notice.
- Pre‑match and live bets
Pre‑match bets are accepted before the event start time. Live bets are accepted during an event and only on markets with undecided outcomes. Bets accepted after the event has started for non‑live markets may be void.
- Bet integrity and eligibility
All bets must be placed by eligible customers who meet the age and residency requirements. Bets placed by ineligible persons or in breach of restrictions may be void and funds returned.
- Bet validity and cancellationsMutually exclusive with Cash Out
Once a bet is confirmed, it generally cannot be canceled. Cash Out, where offered, is a separate feature and subject to its own terms.
- Parlay and multi‑bet restrictions
Flexbet does not generally permit multiple bets that interrelate within a single market. Bets that amalgamate related selections may be reviewed and may be voided. Bet Builder options may be used to assemble multi‑event combinations where offered by Flexbet.
Prices, Settlements and Early Adjustments
Settlement of markets is based on official data; where official data is unavailable, Flexbet may rely on reliable alternative sources or in‑house statistics in accordance with these rules.
- Official results and voided markets
Settlement follows the official result. If the official result is unavailable or disputed, Flexbet may settle according to authoritative data or declare the market void.
- Settlement after the event
Markets are generally settled after the event concludes. In cases of late official confirmation, Flexbet may adjust settlements within a reasonable period.
- Non‑participants and injuries
If a participant does not take part, bets on that participant may be settled as losers unless market wording states otherwise. Where an injury or other event materially affects prices, Flexbet may void or adjust affected bets or apply a rule deduction as appropriate.
- Incomplete or incorrect information
If the event is not completed, or data is incomplete, Flexbet may withhold settlement pending official confirmation. Scoreboards and live data are considered indicative and not binding on settlement.
- Dead heat and shared outcomes
In the event of a dead heat, winnings are shared among joint winners in proportion to the number of winners. In multi‑winner markets, affected contracts share the final position as applicable.
- Resettlement and error correction
Flexbet may re‑settle any market following a change to the official result or in cases of mis‑pricing or technical faults. Any re‑settlement may affect customer balances to reflect corrected outcomes.
Live Betting
Live wagering reflects real‑time developments. Odds update continuously to reflect the evolving match state and available information from official sources.
- Live odds and acceptance
Odds change in real time; accepting a live bet may occur at any time before the event outcome is determined. Live bets settle when the event or the relevant market is conclusively decided by official results.
- Live settlements and data sources
Where possible, Flexbet uses official event data. If live results are interrupted or official data is unavailable, Flexbet may settle based on its own statistics or suspend settlement pending resolution.
- Abandonment, postponement and refunds
If a match is abandoned or not finished within a defined window, Flexbet may void unsettled live bets or settle on the next official result. Bets on markets where results are not determined may be refunded at odds of 1 if the event does not resume.
- Eligibility for live bets
Only eligible customers may place live bets. Flexbet may restrict access in cases of suspicious activity or policy violations.
Types of Bets and Market Structure
Flexbet supports a range of bet types. Market definitions follow standard industry practice and are subject to these rules and any sport‑specific rules.
- Single bets
A single bet concerns one independent outcome. Payout is stake multiplied by the odds of that outcome.
- Multiple bets (accumulators)
A multiple bet combines several independent outcomes. All selections must win for the bet to pay; otherwise, the stake is lost. Payout is the product of the individual odds and stake.
- System bets
A system bet includes multiple combinations of selections. Each included combination pays out separately; the overall return is the sum of the payouts from all valid combinations.
- Conditional bets
A chain of bets where only the main part is paid initially; subsequent bets draw from the winnings of the main part. If the main part loses, all Conditional bets are lost. If the main part’s winnings are insufficient to cover Conditional bets, those bets may be excluded.
- Restrictions on interrelated events
It is prohibited to include events that relate to the same match within Multiple or System bets, unless otherwise stated by Flexbet. Bets placed in violation may be refunded or voided.
Cancellation, Postponement and Event Changes
Flexbet may void bets or adjust settlements in response to event changes or integrity concerns. The following circumstances may lead to voiding or re‑settlement at Flexbet’s discretion.
- Postponement and cancellation
If an event’s start time is postponed by more than 12 hours or a match is cancelled, all bets may be voided unless the event resumes within the permitted window or an official winner is declared.
- Change of opponents or venue
If the opponent or venue changes, affected bets may be voided.
- Changes to event length or surface
If the duration or surface of an event is altered, related bets may stand unless the change materially affects the market.
- Misspelling in participant names
Bets remain valid unless the misspelling is so evident that it misidentifies the participant. Flexbet may correct such clerical errors without affecting the outcome.
Post‑Event Adjustments, Errors and Disputes
Flexbet provides a structured process for errors and disputes. Bets may be re‑settled or voided in accordance with these mechanisms.
- Errors in settlement and data integrity
If technical faults, incorrect results or data inconsistencies occur, Flexbet may reverse, adjust or void settlements. Customers will be notified of material changes.
- Disputes windowClaims must be submitted within a defined period after the event’s official end. Late complaints may be denied unless required by law.
- Indications and score data
Scoreboards and live data are indicative and not binding on settlement; Flexbet relies on official data for final results.
General Compliance and Responsibilities
Customers are responsible for the accuracy of their bets and for complying with applicable laws in their jurisdiction. Flexbet supports responsible gambling practices and provides tools to set limits and self‑exclusion options as permitted by applicable law.